Q1: Can I get some samples?
A: Yes, we can supply the free sample, but the shipping cost be paid by customers.
Q2: How will you deliver the goods?
A : We have professional express forwarder, strong cooperate with DHL, TNT, UPS, FEDEX, EMS, China Air Post.
Q3: What’s your MOQ?
A : Our MOQ is 1kg. But usually we accept less quantity such as 100g on the condition that sample charge is 100% paid.
Q4: When will we receive the goods?
A : For samples, we will send by TNT/DHL/FEDEX/UPS express, usually it takes about 3-5 days to reach you; for larger orders, it will take about 7 -10 days at most.
Q5: Is there a discount?
A : Different quantity has different discount.
Q6: How to contact us ?
A : You can chat with us by Trademanager,MSN&Skype Online. You can choose your interested products and send inquiry to us. You can dial our telephone directly, you will get our reply. Send Email to us.
Q7: What if we find your products unsatisfied?
A : We will send you a COA (Certificate of Analysis) to you first for you to confirm the quality, but if you find our products not confirm with the COA after you receive it,
please show us your test result, we will provide with you the professional technical help.