Q1: Do you accept sample order?
A: We will make samples before mass production, and after sample approved, we'll begin mass production. Doing 100% inspection during production, then do random inspection before packing.
Q2: What information should I let you know if I want to get a quotation
A : Quality you require, eg. Assay, Purity, or single impurity -Quantity you need -Standard you want, such as USP, EP, JP etc.
Q3: What’s your MOQ?
A : Our MOQ is 1kg. But usually we accept less quantity such as 100g on the condition that sample charge is 100% paid.
Q4: Do you supply product report?
A : Yes. We'll give you product analysis report before shipping.
Q5: What is our advantage?
A : The series of natural extracted product are all self-developed, produced and tested. Mature production technology, strict cost control, and perfect quality assurance system, ensure the product stability and competitive price.
Q6: When will you deliver the goods
A : For sample(less than 1kg), in about 3 working days after payment; for larger orders (more than 1kg), in about 7 working days after payment.
Q7: How to confirm the Product Quality before placing orders?
A : You can get free samples for some products,you only need to pay the shipping cost or arrange a courier to us and take the samples. You can send us your product specifications and requests,we will manufacture the products according to your requests.