The summer of 2019 was a rough one for the water treatment team at a power plant cooling tower in the US Gulf Coast region. They’d been running a standard phosphonate-based scale inhibitor program for years without any real problems. Then a drought hit, the local river water supply concentrated, and bicarbonate hardness jumped from around 180 to over 290 ppm. Their Langelier Saturation Index moved into dangerous territory, and calcium carbonate started plating out on the condenser tube bundles faster than their current program could handle. They added more phosphonate. The scale kept coming. Eventually the operations manager called in a specialty water treatment company, and the consultant’s recommendation surprised them: reduce the phosphonate, add a low-molecular-weight poly(maleic anhydride) hydrolysate at 4 ppm, and watch what happens. Within three weeks the deposit rate dropped back to baseline.