A purchasing manager at a German electrical laminate manufacturer once described her frustration with phenol-formaldehyde resin procurement in terms that anyone in the industry would recognize. She had received three quotations for what each supplier called “resol-type PF resin, 65% solids, for copper-clad laminate.” The three products behaved completely differently in her press cycles. One gelled too fast, one left surface voids, and only one performed the way her process required. All three met the paper specification she had sent out. None of them were the same product.