Privacy Policy

Scope of application

We obtain user personal data through legal means. You understand and agree that the following information does not apply to this privacy policy;

• The keyword information you enter when using the search service we provide;

• The collected information and data released by you in the service, including but not limited to participation in activities, transaction information and evaluation details;

• Violation of legal regulations or application service rules and measures taken against you;

What are the informations that we gather from you?

When you use our products and services, you may provide us with information about you, including your name, phone number, email address, mailing address, payment information (if you use our products and services to make a purchase or Financial transactions) and product data (including model, serial number, installation address, if we need to provide after-sales service), etc.

Data security

In terms of technology, we use certain physical, organizational and technical protection measures to improve the integrity and security of the information we collect and maintain. In terms of systems, look employees should receive training on security and privacy protection knowledge to ensure that they understand the importance of data protection. However, based on the inherent flaws and operational risks of the network, look cannot guarantee the absolute security of your information.

Why do we collect your personal information?

We collect your personal information for the following purposes

  • Authenticate your identity to prevent fraud
  • Identify your technical service requirements
  • Provide products and services according to your requirements
  • Comply with the requirements of laws and regulations.
  • Confirm the products and services suitable for you

How do we use your personal information?

We collect your personal information for the following purposes

  • Help us design new products or provide new services to improve our existing products or services
  • Used for identification, customer service, security, archiving or backup.
  • Provide you with services
  • Provide you with relevant advertisements.
  • Invite you to participate in our product or service survey

How we protect your personal information

(1) We have used safety protection measures that comply with industry standards to protect the personal information you provide to prevent unauthorized access, public disclosure, use, modification, damage or loss of data. We will take all reasonable and feasible measures to protect your personal information. For example, the data (such as credit card information) exchanged between your browser and the "service" is protected by SSL encryption; we also provide https secure browsing for our website; we will use encryption technology to ensure the confidentiality of data; we will Use trusted protection mechanisms to prevent malicious attacks on data; we will deploy access control mechanisms to ensure that only authorized personnel can access personal information; and we will organize security and privacy protection training courses to strengthen employees’ importance of protecting personal information understanding.

(2) We will take all reasonable and feasible measures to ensure that irrelevant personal information is not collected. We will only retain your personal information for the period required to achieve the purpose stated in the policy, unless it is necessary to extend the retention period or is permitted by law.

(3) The Internet environment is not 100% secure. We will try our best to ensure or guarantee the security of any information you send to us. If our physical, technical, or management protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of information, resulting in damage to your legal rights, we will bear the corresponding legal responsibility.

Your rights and privileges

If you want to view, modify or delete your personal information and view our disclosure records, please contact our account manager or distributor. If we are unable to provide relevant information, we will promptly notify you of the reason.

When you view, modify or delete your personal information, we may require you to verify your identity to ensure the security of your account.

In some cases, you have the right to refuse to provide us with certain information, but we may not be able to provide you with certain products, services or information. In order to protect the interests of both parties, for example, to ensure that your request has been implemented and to prove that we have provided you with the necessary information, we may monitor your telephone or email communications with us to ensure the quality of our services.

If you receive our commercial email or SMS, you can unsubscribe at any time by following the instructions in the email or SMS. You can also send us a request by sending an email to sales01@sdlookchemical.com to opt out of receiving commercial emails or text messages from us.

If you do not want us to share your personal information with look members, please let us know. In this case, due to insufficient information, we may not be able to provide you with specific products or services.

According to the laws of your region, some provisions of this privacy policy may not apply to you. This privacy policy does not exclude or limit any of your rights under local laws.

How to update this privacy policy

We may make adjustments or changes to this privacy policy in due course. Any update to this privacy policy will be posted on our website with the update time marked. Unless otherwise mandatory by laws, regulations or regulatory provisions, adjustments or changes will be made The content will take effect 7 days after notification or announcement. If you continue to use any of the services we provide or visit our related websites after the privacy policy has been adjusted or changed, we believe that this means that you have fully read, understood and accepted the revised privacy policy and accepted its constraints.